This has been one of my best purchases. Has a bit of a tight clamp force but the noise cancelling is fantastic. Works well with Teams and allows you to have conversations in noisy open plan offices without frustration. The cable is a good length. Easy to transport in a bag, and controls are intuitive. Great value.

This is my first headset – use it nearly everyday for work – teams meetings. Comfort good, even in long meetings, sound excellent – defiantly recommended.

I can’t believe I allowed myself to fall victim to the same brand’s garbage for a second time. Yealink, congratulations on consistently producing the most infuriating headsets on the planet. If I could give this latest piece of junk negative stars, I would.Let’s start with the sheer audacity of this company to churn out such a monumentally useless product. It’s like they’ve made a pact with the devil to curse unsuspecting customers with their subpar audio abominations.The sound quality? Oh, it’s a symphony of disappointment. I can’t tell if I’m listening to a conference call or a robot vomiting. The audio is so distorted that I’d rather communicate through smoke signals than subject my ears to this auditory atrocity.Comfort, or the lack thereof, is Yealink’s specialty. I wouldn’t wish the sensation of wearing this headset on my worst enemy. It’s as if they fashioned the headband from recycled barbed wire and decided that plush ear cushions were an unnecessary luxury. Congratulations, Yealink, you’ve successfully created a medieval torture device masquerading as a communication tool.And let’s not forget the mic, which apparently doubles as a potato. My colleagues asked if I was speaking to them from the bottom of a well. The distortion is so severe that I’m convinced Yealink hired a tone-deaf walrus to quality-test their products.Now, onto the build quality, or lack thereof. It’s like Yealink believes their customers live in a world made of marshmallows and cotton candy. The plastic feels like it could crumble at the mere thought of durability testing. I have more faith in a paper mache headset surviving a hurricane than this flimsy excuse for technology.To add insult to injury, this headset also shares its predecessor’s talent for random disconnects. It’s like playing a game of hide-and-seek with your audio connection, and Yealink is winning every time.In conclusion, save yourself the agony, frustration, and hard-earned money. Avoid Yealink headsets like the plague. If disappointment had a physical form, it would take the shape of a Yealink headset box. Yealink, you’ve truly outdone yourself in creating a product that makes people question their life choices.

It doesn’t work properly

Customer Support Headset
Considered buying a more expensive brand that was Bluetooth, decided on this in case Bluetooth battery drained for work. This is one of the greatest pairs of headsets I’ve ever owned. People can hear me great, also hear others great. The mute is perfect. Total win for customer service use especially WFH!