Lint filters just not fit for purpose
Good filtration is essential for all heat pump type dryers. Alas, although Samsung have provided double nested lint filters, their design is so poor that after only a handful of loads the evaporator coils were covered in dust. The reason is that both the inner and outer filters have a gap at the hinges that lets lint straight through. I noticed this and decided to add my own 3rd stage filter in front of the evaporator coils using a Miele vacuum cleaner motor filter. This caught so much lint getting through Samsung’s filters that I realized I would have to keep replacing my own filter virtually every week. Clearly, I shouldn’t have to do this. I requested a return of the machine after just 1 week and replaced it with a Bosch Series 4 (also from thinkassemble.co.uk) which has a far superior double filter design that doesn’t let by and crucially, a 3rd stage filter in front of the evaporator coils behind the hatch which can be easily washed if needed and acts as a safety backup filter should the main 2 fail.

For reference, my old dryer was a Bosch Series 8 heat pump (so called “self cleaning condenser”) which lasted 7 years but died prematurely of compressor failure due to a clogged condenser coil matrix, (caused by slightly damaged lint filters) which caused the compressor to overheat and seize. The evaporator coils at the front were largely clear but the condenser coils deep inside were clogged. Although it had a decent double filter it had no 3rd stage filter (and no hatch on the front).

The condenser matrix coils on all these heat pump dryers are deep inside the machine and the only way to clean them is a complete strip down of the machine. All you see at the front behind the hatch is the front surface of the evaporator coils – most of the coils are hidden.

I must say thinkassemble.co.uk’s service has been good throughout and they also organized to collect the Samsung and deliver the new Bosch at the same time – so we weren’t left without a dryer. We were also refunded for the Samsung the day after the collection.

Does the job
Overall good. Have been using for a couple months now. It has the external water pipe that you can just route it out so that you dont have to empty the water everytime.

New era of Tumble Driers
Great Tumble Dryer, quiet, efficient and easily installed.

Superb product.
Great price, superb service.

Samsung Dryer
Excellent services received for an excellent product right from placing the order to installation.

Great Tumble Dryer
Really pleased with this dryer. It drys well is quiet and has lots of different settings

Great machine
Great machine very quiet and a lovely design

Disappointed with Samsung
Not why they called it Smart appliance. It is the dumbest appliance ever which does not have a very basic feature of Delay Start which even my 15 yrs old dryer had. No Delay Start means it’s useless for people who have cheaper electricity rates at night unless you stay awake just to switch on the dryer.

Hard to tell if any better than old dryers
Easy to install but difficult to understand features and instructions. Not sure what if any better than my old dryer as to confusing to operate and only using a similar program.
Disappointed that in a world where videos are easily made that there aren’t specifically made demonstrating and explaining each range or feature.

Good machine
It runs sooth so far, I bought it for a good price as well